Frequently Asked Questions

+ How do I initiate a new project with Sunnyfield Packaging Services?

Get in touch with us via the website or give us a call. We’re always happy to meet with potential customers to discuss their business, project, and needs to see how we can help them reach their goals!

+ I am working with tight deadlines, can Sunnyfield deliver?

Our team is dedicated and flexible to do what’s needed to get the job done. We understand that lead times can sometimes be short due to a variety of reasons and work closely alongside our customers to reach a solution that is efficient and meets the brief.

+ How do you ensure quality is delivered?

We have comprehensive and efficient approvals at each stage throughout the process to ensure the end product is exactly aligned with our customer’s expectations.

+ What are some of the benefits of working with Sunnyfield Packaging Services?

We are packaging experts and will go the extra mile for our customers to ensure a job well done. Aside from our dedication and high-quality output, our customers enjoy the added satisfaction of creating workplace opportunities for those living with a disability. We encourage our customers to partake in our volunteer days to meet the team and see where the magic happens!

+ How long will my job take to pack?

Before we schedule your job into production we will ask you if you have specific deadline. Depending on the nature of the packaging project we may have the ability to put more people onto your job to bring the timelines forward. We will do our utmost to get you out of trouble.

+ Can Sunnyfield Packaging Services provide packaging materials?

Yes we can, Sunnyfield can help design and source materials including labels, cartons, shipper cartons etc. from our panel of accredited suppliers.

+ Can Sunnyfield help Provide TGA Release for Supply under its license?

Yes with the correct supporting documentation.

+ Is Sunnyfield's warehouse temperature controlled?

We have over 1500 pallet spaces which are all temperature mapped to ensure products are stored below 25 degrees. We also have a temperature controlled cool room facility for more sensitive products

+ Can Sunnyfield Packaging Services accept shipping containers?

Yes we can with prior arrangement.

+ Can Sunnyfield Packaging Services arrange transport?

Whilst Sunnyfield Packaging Services is not a transport company we are happy to arrange using our own suppliers or working directly with yours.

+ How does Sunnyfield Packaging Services ensure that we will do your job correctly?

Before we start production our team will share both a qualified sample and documented work instruction for your careful review.

+ How does Sunnyfield Packaging Services manage its customers Inventory?

Using Microsoft Dynamics ERP Software Sunnyfield tracks all stock movements within our facility. We can also share stock on hand reports as required.